Secure intake and scheduling by one-time PIN
Your appointment, booked. Your intake, already there.
ReceivePIN’s assistant calls the clinic on your behalf, finds a real appointment, and hands your intake packet to the front desk over a one-time PIN code. No hold music for you. No software for them.
Front desk staff: if you are on a call right now, go to receivepin.com and enter the code you were given.
How it works
Five steps. The clinic’s part is the last two, and takes about thirty seconds.
Build your packet once
Your details, insurance, referral, and consent — entered a single time in the console, and reused for every call after that.
Pick a clinic and ask for a call
Tell us what you need and when you are free. You never sit in a hold queue.
The assistant calls and says it is an AI
First sentence, every call. It confirms it reached the right practice before it mentions you at all, then negotiates a real appointment time.
It reads out a one-time PIN
The staff member opens receivepin.com in the browser already in front of them and types the code. Nothing is shown yet.
They read a confirmation code back
The page shows a short number, they say it out loud, and the assistant checks it. Only now does your packet appear on their screen.
Why the read-back matters
Entering the PIN does not release anything.
Typing the code only produces a short confirmation number on the screen. The staff member reads that number back over the phone, and the assistant verifies it before any information is shown. A code captured by a look-alike page cannot produce the right confirmation, so the session ends before a single field is displayed.
It is a small piece of theatre that does real work: it ties the web session to the specific phone call it belongs to. Read how the security model works.
What you stop doing
Calling one office at a time
The assistant works through your shortlist and comes back with the actual times each practice offered — not what a stale directory claims.
Filling in the same clipboard
Your demographics, insurance, and referral arrive as structured data the front desk can read and copy, instead of being spelled out letter by letter over a bad line.
Reciting your insurance card
Member IDs get mistyped when they are read aloud. Sending them removes an entire category of billing error before it starts.
Built for the front desk, too
Receiving a packet is free for clinics, permanently. There is no account to create, no software to install, and nothing to connect to the records system — the staff member opens a browser tab and types a code. If they would rather not, the assistant simply reads the details out the way any caller would, and the appointment still gets booked. Practices that want the call to resolve without anyone typing can license ReceivePIN Clinic; that part is paid, and entirely optional.
Common questions
Does the clinic have to install anything?
No. The front desk opens a browser, goes to receivepin.com, and types the code the assistant reads out. There is no app, no login, no account, and no integration with their records system.
Does the assistant say it is an AI?
Yes, in the first sentence of every call, before anything else happens. That is a legal requirement in a growing number of places and it is also how the call earns the front desk’s cooperation. We do not offer a mode that hides it.
What stops someone else from opening my packet?
Entering the PIN does not release anything. The page shows a short confirmation code, the staff member reads it back over the phone, and the assistant checks it. Only then does the packet appear. A code typed into a look-alike page cannot produce the right confirmation, so the session ends before any information is shown.
How long does the clinic keep access?
The session expires within minutes and can be revoked at any time. Every view and download is recorded in a tamper-evident log.
Do you need my patient portal password?
No. You build your intake packet yourself in the console, and you choose what goes in it before any call is placed.
Stop calling. Start being expected.
Build your packet once, and let the assistant handle the phone from there.